Privacy Policy — The Plot Jacobsbaai
Last updated October 2025
At The Plot Jacobsbaai, we respect your privacy and are committed to protecting any personal information you share with us.
This policy explains how we collect, use, and safeguard your data when you visit our website, make a booking, or contact us.
1. Information We Collect
We may collect:
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Personal details such as your name, email address, phone number, and booking information.
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Payment information processed securely via our booking or payment partners.
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Technical data (browser type, IP address, device info) collected through cookies and analytics to improve site performance.
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Communication records when you contact us by email, WhatsApp, or through our enquiry form.
2. How We Use Your Information
We use this information to:
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Process your accommodation bookings or enquiries.
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Respond to messages and provide customer support.
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Improve our website and services.
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Share relevant information or updates (only if you’ve opted in).
We never sell or rent your personal information to third parties.
3. Cookies and Analytics
Our website uses cookies to:
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Remember your settings and preferences.
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Enable essential website features (e.g. contact forms, booking widgets).
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Collect anonymous data via Google Analytics to help us improve user experience.
You can manage or withdraw consent anytime through the Cookie Settings link at the bottom of this page.
4. Data Storage and Security
All personal data is stored securely.
We use SSL encryption and restrict access to authorized staff only.
Data is kept only for as long as needed to fulfill your booking or comply with legal obligations.
5. Your Rights
You have the right to:
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Request access to the data we hold about you.
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Request corrections or deletion of your data.
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Withdraw consent for marketing communications.
To exercise these rights, please contact us at manager@jacobsbaybackpackers.co.za.
6. Third-Party Links
Our website may link to external sites such as Booking.com, Nightsbridge, and social platforms.
We’re not responsible for their privacy policies — please review their terms separately.
7. Policy Updates
We may update this policy occasionally.
All changes will appear here with a revised date.
The Plot Jacobsbaai
📍 Plot 307, Jacobsbaai, West Coast, South Africa
📧 manager@jacobsbaybackpackers.co.za
📞 +27 73 302 5835
🕓 Check-ins & Enquiries: 8:00 am – 6:00 pm